Terms & Conditions
Last Updated: 9/10/2025
1. General
Beyond The Lounges, LLC, doing business as Vantage Point Travel (“Vantage Point Travel,” “we,” “us,” or “our”), offers luxury travel concierge services, including but not limited to, trip planning, credit card points and miles optimization, and on-the-ground support. These Terms & Conditions (“Terms”) govern your use of our services and website. By using our services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not use our services. Your use of our services, or your enrollment in any membership, shall be deemed to constitute your electronic signature and acceptance of this Agreement. We reserve the right, in our sole discretion, to modify these Terms at any time without prior notice. Such modifications shall be effective immediately upon publication on our website or other notification to you. Your continued use of our services after any such modification constitutes your acceptance of the modified Terms.
2. Services
Vantage Point Travel provides advisory services and trip planning. We do not own, operate, or control any of the suppliers or service providers, such as airlines, hotels, tour operators, or car rental companies. Our role is to act as your agent in making arrangements for your travel needs. We are not responsible for any act, omission, or failure of any third-party supplier.
3. Payments & Fees
- Service Fees: Our fees for trip planning and other concierge services are detailed in a separate client agreement or provided on an a la carte basis. All service fees are non-refundable.
- Third-Party Costs: All costs for flights, hotels, tours, and other travel-related expenses are separate from our service fees and are the responsibility of the client. We will provide you with a breakdown of these costs before any bookings are made.
- Payment: All fees and costs must be paid according to the terms specified in your client agreement or as otherwise communicated. We reserve the right to suspend or terminate services for non-payment.
4. Cancellations & Refunds
- Vantage Point Travel Fees: All service fees paid to Vantage Point Travel are non-refundable.
- Third-Party Supplier Policies: Cancellation and refund policies for flights, hotels, and other third-party services are subject to the individual supplier’s terms. You are responsible for understanding and adhering to these policies. Vantage Point Travel will assist you with any cancellation or refund process to the best of our ability, but we do not guarantee a refund from any third-party supplier.
5. Travel Documents & Visas
You are solely responsible for ensuring that you have the necessary valid passports, visas, health certificates, and other travel documents for all destinations on your itinerary. Vantage Point Travel is not liable for any losses or damages resulting from your failure to obtain the proper documentation.
6. Limitation of Liability
Vantage Point Travel and its agents, employees, and affiliates will not be liable for any direct, indirect, incidental, special, or consequential damages, including but not limited to, lost profits, lost savings, or loss of data, arising from your use of our services or any travel arrangements made on your behalf. Our total liability to you for any claim arising out of this Agreement or your use of our services shall not exceed the total fees paid by you to Vantage Point Travel for the services in question.
7. Confidentiality
All information you share with Vantage Point Travel is considered confidential and will be used only for the purpose of providing our services to you. We will not share your personal information with any third party without your express consent, except as required to make travel bookings on your behalf or as required by law.
8. Governing Law & Dispute Resolution
This Agreement is governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles.
- Mandatory Arbitration: Any dispute relating to this Agreement shall be submitted to arbitration in San Diego, California. The arbitration shall be conducted under the rules then prevailing of the American Arbitration Association. The arbitrator’s award shall be binding and may be entered as a judgment in any court of competent jurisdiction.
- Waiver of Jury Trial: You and Vantage Point Travel waive any right to a trial by jury in any action or proceeding related to this Agreement.
- Injunctive Relief: You agree that a breach of this Agreement by you will cause irreparable harm to Vantage Point Travel, for which monetary damages would be difficult to ascertain or insufficient to remedy. Therefore, Vantage Point Travel shall be entitled to immediate, injunctive relief without the requirement of posting a bond or paying costs.
- Attorney’s Fees: In any action to enforce any right or remedy under this Agreement, the prevailing party will be entitled to recover its costs, including reasonable attorneys’ fees.
9. Entire Agreement
These Terms, along with any separate client agreement, constitute the entire agreement between you and Vantage Point Travel and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral.
10. Contact Information
If you have any questions about these Terms, please contact us at: contact@vantagepointtravel.com
Beyond The Lounges, LLC DBA: Vantage Point Travel